What is a Flow?

Each Flow contains conversations between the User and the Voice Platform. 
There are 2 parts to consider when creating a Flow. The Name: the name of a Flow should be roughly 1-3 words and describe what is happening at this specific step. The Description: the description details what should be happening within the Flow, with notes that might be important for your team members.

  • Examples of Flows:

    • "Taxi order"
    • "Check taxi order status"

    Flows names and descriptions are useful to structure your voice app and organize all of the speech to creates awesome user experience.

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